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Telecalling Associate
Job Title /Position name : Telecalling associate Department: Marketing & Sales Detailed Work Profile: We are seeking a motivated and results-driven Telecalling Associate to join our dynamic team. As a Telecalling Associate, you will play a pivotal role in connecting with potential students interested in pursuing their education abroad. Your main responsibilities will include making outbound calls, explaining our services, and guiding interested individuals towards the next steps in their educational journey. Required Experience in Years (Min /Max): 1 year minimum in education industry Job Type (Work from home /Onsite/Offsite): Onsite Salary Budget (Min-Max Range): 15-20k No of Opening: 1 Job timing / working hours: 9:30 am to 5:30 pm/ 8 hours working Job location Complete: SF-46 Pearls Omaxe Tower, Netaji Subhash Place, New Delhi-110034Food Accommodation /Traveling Ticket: NA Contract Duration: NA Graduation / Post-Graduation: Graduation Local Candidate or Any Other City or State preference: Local Candidate or ready to commute near the office if belongs to any other city Communication Skills: Fluent in EnglishLanguages Known: Hindi and English Key Competencies (Knowledge, Skills, Attitude & Behavior) – Minimum of a high school diploma; bachelor's degree is a plus Proven experience in telemarketing, telecalling, or a related role Excellent communication and interpersonal skills Persuasive and results-oriented Familiarity with CRM software is a plus Ability to work independently and as part of a team Target-driven and self-motivated 1) Age - NA , 2) Male or Female - Female , 3) Married Status: Single From above Which position on high priority: Telecalling Associate Details about your company: Career Width, a leading study abroad consultancy, offers a variety of counselling services like Career Counselling, Profile Building, Application support, Visa guidance, Profile enhancement etc., and meets various needs of students, particularly those related to international studies. Name of company: Career Width Website / Photos /: www.careerwidth.com How old company: barley – 12 years in industry Industry of company: Overseas Education Consultants No of employee working: 15-20 Note: This details for our recruitment team for source good and relevant resumes of candidates
Educational Details: Bachelor degree
City: New Delhi
State: Delhi
Postal Code: 110034
Recruiter: Abhiwadini Tiwari
Qualifications: Bachelor degree
Experience: 1-5 year
Salary: 15000
Industry:
Openings: 10
Experience Requirements:
Educational Qualifications:
- Bachelor’s degree in any field (preferred).
Experience:
- Previous experience in telecalling, customer service, or sales is an advantage.
- Freshers with strong communication skills are also welcome to apply.
Skills and Competencies:
- Excellent verbal communication skills with a clear and confident speaking voice.
- Ability to articulate thoughts and ideas effectively.
Technical Skills:
- Proficiency in using computer systems and telephony software.
- Familiarity with CRM tools and data entry skills.
Interpersonal Skills:
- Strong interpersonal skills with the ability to build rapport with clients over the phone.
- Good listening skills to understand customer needs and respond appropriately.
Sales Skills:
- Ability to identify sales opportunities and promote products/services effectively.
- Target-oriented with a passion for achieving sales goals.
Problem-Solving Skills:
- Capable of addressing customer queries and resolving issues efficiently.
- Ability to think on your feet and adapt to changing situations.
Team Player:
- Willingness to collaborate with team members to achieve common goals.
- Ability to work in a fast-paced environment.
Language Proficiency:
- Proficiency in Hindi and English; knowledge of additional languages is a plus.
Availability:
- Flexibility to work in shifts if required.
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