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Customer Service Representative
Educational Details: Graduation / Post-Graduation: Bachelor’s degree in Communication, Business, Marketing, or related field.
City: shenzhen
Postal Code: 200001
Recruiter: Ifrah Kausar Hussain
Qualifications: Graduation / Post-Graduation: Bachelor’s degree in Communication, Business, Marketing, or related field.
Experience: 1-4 year
Salary:
Industry: Photographic equipment and accessories.
Openings: 1
Primary Responsibilities :
Job Title /Position name : Customer Service Representative
Department: Product and Service
Only Male Candidiate Required
Required Experience in Years (Min /Max): 1-3 years of experience in customer service, preferably in
outdoor gear, photography accessories, or related fields.
Job Location_ China
Graduation / Post-Graduation: Bachelor’s degree in Communication, Business, Marketing, or related
field.
Communication Skills: Excellent oral and written communication skills in English.
Languages Known: English Preferred
Key Competencies (Knowledge, Skills, Attitude & Behavior) –
Knowledge:
In-depth understanding of product/service offerings.
Proficient in customer relationship management systems.
Familiarity with problem-solving techniques in a customer service context.
Skills:
Exceptional communication skills, both verbal and written.
Strong multitasking abilities in a fast-paced environment.
Proficient in using customer service tools and software.
Attitude & Behavior:
Customer-centric approach with a proactive mindset.
Empathy and patience when addressing customer concerns.
Positive and adaptable attitude towards evolving customer needs.
Experience Requirements:
Required Experience in Years (Min /Max): 1-3 years of experience in customer service, preferably in
outdoor gear, photography accessories, or related fields.
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