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Tele Sales
Suggestions for Tasks and Responsibilities:1. Regular Training Sessions: Schedule regular training sessions to keep the team updated on new products, sales techniques, and customer service best practices.2. Performance Monitoring: Implement a performance monitoring system to track individual and team progress towards targets.3. Feedback Mechanism: Create a feedback mechanism where team members can provide suggestions for improvements and voice any concerns.4. Motivational Activities: Organize motivational activities such as team-building exercises, recognition programs, and incentives for high performers with HR.5. Customer Feedback Analysis: Regularly analyze customer feedback to identify areas of improvement in the telesales and chat processes.6. Process Automation: Identify repetitive tasks that can be automated to improve efficiency and reduce manual workload.7. Collaborative Planning: Work closely with the sales and marketing teams to ensure alignment of goals and strategies.8. Quality Assurance: Implement quality assurance processes to ensure that all customer interactions meet the company’s standards.
Educational Details: Bachelor degree
State: Gujarat
Qualifications: Bachelor degree
Created Date: 2024-11-15
Experience: - year
Salary:
Industry:
Openings: 1
Primary Responsibilities :
Requirements:● Proven experience as a Team Leader or similar role in telesales and customer support.● Strong leadership, communication, and interpersonal skills.● Demonstrated ability to achieve sales targets and manage a high-performing team.● Analytical mindset with the ability to interpret performance data and make informed decisions.● Familiarity with CRM systems and telesales software.● Bachelor’s degree in Business, Marketing, or a related field.
Experience Requirements:
Suggestions for Tasks and Responsibilities:1. Regular Training Sessions: Schedule regular training sessions to keep the team updated on new products, sales techniques, and customer service best practices.2. Performance Monitoring: Implement a performance monitoring system to track individual and team progress towards targets.3. Feedback Mechanism: Create a feedback mechanism where team members can provide suggestions for improvements and voice any concerns.4. Motivational Activities: Organize motivational activities such as team-building exercises, recognition programs, and incentives for high performers with HR.5. Customer Feedback Analysis: Regularly analyze customer feedback to identify areas of improvement in the telesales and chat processes.6. Process Automation: Identify repetitive tasks that can be automated to improve efficiency and reduce manual workload.7. Collaborative Planning: Work closely with the sales and marketing teams to ensure alignment of goals and strategies.8. Quality Assurance: Implement quality assurance processes to ensure that all customer interactions meet the company’s standards.
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