Operations Manager

Location: Saudi Arabia
Department: Operations
Position Type: Full-time

We are seeking an experienced and highly skilled Operations Manager specializing in Port, Vessel, and Transshipment activities. The ideal candidate will have a minimum of 5 years of experience in the Saudi market, with a strong background in managing shipping operations, including port activities, vessel coordination, and transshipment processes. This role requires proficiency in using Shipping ERP systems and MS Office tools. Candidates with a transferable Iqama and those available for immediate joining are preferred.

1. Port Operations Management:

   • Oversee and manage all port operations, ensuring the smooth handling of cargo and efficient use of port resources.
   • Coordinate with port authorities, shipping lines, and other stakeholders to ensure timely vessel berthing, loading, and unloading.
   • Ensure compliance with local regulations and international maritime laws.

2. Vessel Coordination:

   • Manage vessel scheduling, including arrival, departure, and turnaround times.
   • Collaborate with shipping agents and vessel operators to optimize vessel operations and reduce port stay time.
   • Monitor and report on vessel performance, identifying areas for improvement.

3. Transshipment Activities:

   • Oversee the transshipment processes, ensuring the safe and efficient transfer of cargo between vessels.
   • Develop and implement strategies to minimize delays and optimize transshipment operations.
   • Maintain accurate records of transshipment activities, including cargo manifests and inventory management.

4. Shipping ERP Management:

   • Utilize Shipping ERP systems to manage and track port, vessel, and transshipment operations.
   • Ensure data accuracy and integrity within the ERP system, providing regular reports to management.
   • Train and support team members in the effective use of the ERP system.

5. Team Leadership & Development:

   • Lead and manage a team of port and vessel operations staff, providing guidance, training, and performance evaluations.
   • Foster a culture of continuous improvement, safety, and compliance within the operations team.
   • Coordinate with HR for the recruitment, training, and development of new team members.

6. Sales & Marketing Support:

   • Collaborate with the Sales and Marketing team to support business development activities.
   • Provide operational insights and data to assist in client proposals and presentations.
   • Attend client meetings as needed, leveraging operational expertise to drive business growth.

7. Compliance & Safety:

   • Ensure all operations comply with local and international regulations, including environmental, safety, and security standards.
   • Conduct regular safety audits and implement corrective actions as needed.
   • Stay updated on industry trends, regulatory changes, and best practices in port and vessel operations.

• Experience: Minimum 5 years of experience in port, vessel, and transshipment operations within Saudi Arabia.
• ERP Proficiency: Demonstrated experience in using Shipping ERP systems.
• Technical Skills: Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Driving License: Valid driving license required for candidates interested in Sales and Marketing roles.
• Iqama: Transferable Iqama preferred.
• Availability: Immediate availability preferred.

• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• High attention to detail and ability to manage multiple tasks simultaneously.
• Problem-solving mindset with a focus on operational efficiency.
• Ability to work under pressure and meet tight deadlines.