Store Manager

Job Title: Store Manager

Department: Retail Operations

Detailed Work Profile:
The Store Manager will be responsible for overseeing the day-to-day operations of the retail store, ensuring smooth functioning, and driving sales performance. Key responsibilities include:

• Managing and motivating the sales team to meet sales targets and provide excellent customer service.
• Monitoring inventory levels and coordinating with the supply chain to ensure adequate stock availability.
• Implementing store policies and procedures to enhance operational efficiency and customer satisfaction.
• Analyzing sales data to identify trends and implement strategies to improve sales and customer engagement.
• Handling customer complaints and resolving issues in a timely and professional manner.
• Maintaining store visual merchandising standards to create an appealing shopping environment.
• Conducting regular staff training and performance evaluations to ensure high levels of employee performance.
• Ensuring compliance with health and safety regulations.
• Preparing and submitting regular reports on store performance to senior management.

Contract Duration: Permanent

Location of Posting:

• Chandigarh
• Mumbai
• Bangalore

Experience Required:

• Minimum of 2-3 years of experience in a retail management role.
• Experience in fashion or lifestyle retail will be preferred.

Salary Budget:

• 50,000 INR per month

Number of Vacancies: 3 (1 for each location)

Fresher Considered: No

Education Profile Specifications:

• Graduation: Required; preferably in Business Administration, Retail Management, or a related field.
• Post-Graduation: Not mandatory but preferred.
• Special Course: Diploma or certification in Retail Management or related fields is a plus.

Personal Attributes:

• Strong leadership and team management skills.
• High attention to detail and organizational skills.
• Ability to work under pressure and handle multiple tasks.
• Strong customer service orientation.

Communication Skills:

• Excellent verbal and written communication skills in English.
• Ability to communicate effectively with customers and team members.

Languages Known:

• English (mandatory)
• Hindi (preferred)
• Any regional language depending on the location will be an advantage.

Key Competencies (Knowledge, Skills):

• Knowledge of retail management best practices.
• Proficiency in using Point of Sale (POS) systems and retail software.
• Strong analytical skills to interpret sales data and market trends.
• Effective problem-solving skills and ability to make decisions quickly.
• Ability to train and motivate staff to achieve sales targets and provide excellent customer service.
• Understanding of inventory management and stock control.