General Manager (Transport & Logistics)

Job Title: General Manager (Transport & Logistics)
Location: Ndola, Zambia

Job Overview:
The General Manager (GM) is responsible for providing strategic leadership and managing all aspects of the company's operations, with a focus on achieving long-term goals, profitability, growth, and return on investment. The GM will oversee cross-border fleet management and will be well-versed in all departments involved in running a transport and logistics company.

Key Responsibilities:

Operational Leadership:

• Oversee daily operations across all divisions and departments.
• Direct the company towards its goals and objectives.
• Lead a team of executives to drive major decisions.
• Foster communication and cooperation across divisions to maintain a unified organizational culture.
• Ensure employees remain motivated, productive, and aligned with the company’s goals.

Strategic Planning & Development:

• Work with the board and executives to set short-term objectives and long-term goals.
• Develop and improve company processes, systems, and workflows.
• Analyze challenges and provide innovative solutions for company growth and sustainability.
• Plan, coordinate, and direct business operations to meet revenue goals.
• Manage human resources effectively, ensuring compliance with policies and procedures.
• Assist HR in setting up KPIs, recruiting, training, and evaluating employees.

Fleet & Operational Management:

• Lead staff meetings to discuss updates, address issues, and find solutions.
• Train, mentor, and evaluate staff performance.
• Manage drivers and oversee fleet operations, aiming to grow the fleet from 70 to 300 trucks.

Financial Management:

• Develop and implement strategies to increase profitability.
• Manage the company’s resources within the approved budget.
• Present regular operational reports to the board of directors.
• Make investment decisions to enhance business growth and profitability.
• Analyze financial and operational reports to identify opportunities for improvement.

Commercial & Market Development:

• Provide input to enhance marketing strategies and target markets.
• Build and maintain long-term relationships with clients and customers.
• Identify new market opportunities and strategies to improve sales.
• Stay updated on industry trends and market developments.

Skills and Qualifications:

• Proven managerial experience in a similar role.
• Strong leadership and financial management skills.
• Excellent communication skills, with the ability to lead and inspire.
• Broad understanding of corporate governance and business management.
• Entrepreneurial mindset with exceptional organizational and leadership abilities.
• Ability to create innovative solutions and manage diverse business functions.
• Master’s degree/MBA or Chartered Accountant (CA) with significant experience in senior management roles.

Preferred Experience:

• Extensive knowledge of fleet management and cross-border logistics.
• Experience in developing and growing a fleet-based business.
• Strong understanding of financial management, corporate strategy, and performance management.

This role requires a dynamic leader who can drive growth, manage resources effectively, and provide innovative solutions to operational challenges in the transport and logistics industry.