ï‚· Reporting to Regional Coach.ï‚· Ensuring customer satisfaction by achieving delivery of service quality normsï‚· Imparting appropriate in house training to the team so as to attain Service Excellence & teamwork.ï‚· Decision making as a profit centre head for day to day operations to maintain the set standards.ï‚· Monitoring stipulated Budgetary Targets and their achievements.ï‚· Reviewing & interpreting the market trends/ client feedback to attune the business strategies as per the guest requirements & expectations.ï‚· Focus on the internal customer (employee) related activities of the outlets.