Tele caller

Job Title: Telecaller

Working Hours: Monday to Saturday, 10 AM to 7 PM
Experience: 3-5 years
Salary: ₹30,000 to ₹35,000 (Negotiable based on experience)

Job Profile:

1. Lead Generation:

   • Make outbound calls to potential clients to generate leads and set up appointments.
   • Identify and qualify sales opportunities by understanding client needs and requirements.

2. Customer Relationship Management:

   • Build and maintain strong relationships with potential and existing clients.
   • Provide information about real estate properties, services, and offerings.

3. Follow-up and Coordination:

   • Follow up with clients to provide additional information and support as needed.
   • Coordinate with the sales team to ensure seamless client management and handover of leads.

4. Data Management:

   • Maintain and update client databases with accurate and timely information.
   • Prepare and submit daily, weekly, and monthly reports on call activities and outcomes.

5. Customer Support:

   • Address client inquiries and provide solutions to their concerns or issues.
   • Ensure a high level of client satisfaction through effective communication and problem-solving.

Key Responsibilities:

• Make a high volume of outbound calls to potential clients daily.
• Communicate clearly and persuasively to explain the benefits of real estate investments.
• Schedule appointments and site visits for interested clients.
• Keep detailed records of all interactions and follow-ups with clients.
• Meet or exceed targets for lead generation and appointments set.

Requirements:

• Proven experience as a telecaller or similar sales/customer service role.
• Excellent communication and interpersonal skills.
• Ability to handle rejection and maintain a positive attitude.
• Good organizational and time management skills.
• Proficiency in using CRM software and Microsoft Office tools.

Benefits:

• Competitive salary with performance-based incentives.
• Training and development opportunities.
• Supportive and collaborative work environment.
• Opportunities for career growth within the company.