Housekeeping Associate

Job Title: Housekeeping Associate
Total Vacancy: 1
Industry: Hotels and Restaurant
Job Type: Permanent
Minimum Experience: 2 years
Maximum Experience: 3 years
Salary: INR 10,000 – 15,000/-
Location: Manali, Himachal Pradesh, India

Qualifications:

• 12th pass/diploma in hotel management/degree in hotel management

Roles & Responsibilities:

Guest Room Cleaning:

• Clean and sanitize guest rooms and bathrooms, including making beds, dusting, vacuuming, changing linens, and replenishing toiletries and amenities.
• Ensure rooms are presented according to the hotel's high cleanliness and presentation standards.
• Report maintenance issues or damages to the supervisor or maintenance department for prompt resolution.
• Replace used towels, linens, and amenities such as toiletries and in-room beverages.
• Ensure room equipment like lights, televisions, and air conditioning units are functioning properly.

Public Area Maintenance:

• Maintain cleanliness and tidiness of hotel corridors, lobby, restrooms, and other public areas.
• Clean floors, windows, and surfaces, ensuring they are free of dust, dirt, and debris.
• Ensure public areas, such as the lounge, restaurant, and entryways, remain tidy and welcoming.

Laundry & Linen Management:

• Assist in the collection, washing, and folding of laundry and linens.
• Ensure proper storage and handling of linens, following hotel procedures for inventory control.
• Check linens for damage and report any issues to the supervisor.

Guest Requests:

• Respond to guest requests promptly and professionally, ensuring high customer service and guest satisfaction.
• Deliver additional items (e.g., extra towels, pillows, or amenities) to rooms as requested by guests.
• Attend to any special guest needs, such as extra cleaning requests or specific housekeeping preferences.

Health & Safety Compliance:

• Adhere to hotel policies on safety, cleanliness, and hygiene standards.
• Use cleaning chemicals and equipment properly, ensuring compliance with all health and safety regulations.
• Follow procedures for handling and disposing of hazardous materials or waste.

Stocking & Inventory Control:

• Maintain adequate stock of cleaning supplies and linens, reporting shortages or needs to the supervisor.
• Keep housekeeping carts well-stocked and organized throughout the shift.
• Ensure cleaning supplies and equipment are maintained in good working condition.

Team Collaboration:

• Work closely with other housekeeping associates, supervisors, and hotel staff to ensure smooth operations.
• Assist in training new housekeeping staff as needed and share knowledge of cleaning techniques and standards.

Reporting & Feedback:

• Report any lost and found items to the supervisor immediately.
• Provide feedback on guest comments, cleanliness concerns, or suggestions for improvements to the management team.

Contact details: Anshuman Sarna 9805569982 [email protected]