Account Executive

Client Relationship Management:

• Build and maintain strong, long-lasting relationships with key clients.
• Serve as the primary point of contact between clients and the company.
• Understand client needs and objectives, and ensure the company’s products and services are aligned to meet those needs.
• Proactively identify and resolve client issues, ensuring satisfaction and retention.

Sales and Revenue Generation:

• Achieve sales targets and quotas by acquiring new clients and expanding business with existing accounts.
• Develop and implement sales strategies to increase revenue and market share.
• Work closely with marketing and other teams to generate leads and convert them into clients.
• Conduct product presentations and demonstrations to potential clients.

Proposal Development & Contract Negotiation:

• Prepare and deliver customized proposals and presentations to clients.
• Negotiate pricing, terms, and agreements with clients to close deals.
• Collaborate with internal teams to ensure that deliverables align with client expectations.

Market Research and Lead Generation:

• Conduct market research to identify potential leads and business opportunities.
• Use networking, referrals, and cold outreach methods to generate new client opportunities.
• Stay updated on industry trends, competitors, and market conditions to adapt sales strategies.

Sales Reporting and Analytics:

• Track and report on sales activities, including lead generation, pipeline progress, and conversions.
• Maintain accurate records in the CRM system (e.g., Salesforce, HubSpot).
• Analyze sales data to assess performance and identify areas for improvement.

Collaboration with Internal Teams:

• Work closely with the sales support, marketing, product development, and customer service teams to ensure client success.
• Coordinate with teams to ensure timely delivery of products or services as promised to clients.
• Provide feedback from clients to help improve products or services.

Client Retention and Upselling:

• Maintain ongoing communication with clients to ensure they are satisfied and continue using company products or services.
• Upsell and cross-sell additional products or services to existing clients where applicable.
• Ensure clients receive excellent customer service, addressing any concerns or issues promptly.

Contract Renewals and Account Management:

• Manage contract renewals and renegotiate terms as needed to retain clients.
• Maintain client accounts, ensuring that clients’ needs are met and relationships remain strong.