restaurant supervisor

• Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.

• Overseeing the staff for the smooth running of the restaurant.

• Assisting the HR team as well as the Restaurant Manager in the hiring process.

• Training new employees as per their abilities and skills.

• Maintaining a strong relationship with suppliers and vendors.

• Inspecting the food and beverage stock level and restock them in a timely manner.

• Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.

• Checking with the guest and making sure that they are getting served with the best quality food.

• Resolving customer complaints in a professional manner.

• Ensuring customer satisfaction with all the services provided to them.

• Preparing daily reports and presenting them to the higher management.

• Managing the outstanding bills and cash inflows of the restaurant.

• Exceptional customer service skills.

• Strong sales skills.

• Customer-oriented individual and an outstanding problem-solver.

• Good numerical abilities.

• A keen eye on details for accuracy.

• Good time management skills.

• Bachelor’s degree in Business Management, Hospitality, or a related field.

• Prior work experience as a Restaurant Supervisor, or a similar position in the Hospitality industry.

• Professional certification as a Certified Restaurant Supervisor will be an advantage.

• Proficiency in Restaurant Management Software such as Foodie365cloud, KoomiPOS, PeachWorks, or similar software.

• Extensive experience in demonstrating leadership skills.

• Ability to maintain a positive work environment.

Note : Europian/Italian Nationality is required.